Verification services
All of our Verification services are covered by our 100% Money-back guarantee. In other words, your purchase is completely covered in case we are unable to verify your account. Any other benefit that comes from our verification process (ex. press release) will be yours to keep for free.
When am I not eligible for a refund?
You will not be eligible for a refund if you meet one or more of these conditions:
- There was an issue on your end (ex. mistakes in the information you provided)
- The verification badge was removed after we provided it (ex. you changed your page’s name)
When am I eligible for a refund?
You will be eligible for a full refund if you meet one or more of the following conditions:
- There was a significant issue on our end (ex. didn’t follow any of the instructions)
- The platform did not answer our request within 31 days
- We are unable to verify your page or account
Certification services
All of our Unban services are covered by our 100% Money-back guarantee. Our experts are able to complete exams and obtain the certification(s) with a 100% success rate. In the extremely rare case we are unable to provide the certification(s), you will receive a full refund.
When am I not eligible for a refund?
You will not be eligible for a refund if you meet one or more of these conditions:
- There was an issue on your end (ex. mistakes in the information you provided)
When am I eligible for a refund?
You will be eligible for a full refund if you meet one or more of the following conditions:
- There was a significant issue on our end (ex. didn’t provide the service in time)
- We are unable to provide the certification(s) for any reason (ex. exam failed)
Unban services
All of our Unban services are covered by our 100% Money-back guarantee. In other words, your purchase is completely covered in case your account does not get restored. If we cannot provide our service, you will receive your money back. It’s simple as that.
When am I not eligible for a refund?
You will not be eligible for a refund if you meet one or more of these conditions:
- There was an issue on your end (ex. mistakes in the information you provided)
- There was a second suspension after the account was reinstated
- You did not follow the instructions that were provided by us
- You did not follow the instructions stated on the sales page
When am I eligible for a refund?
You will be eligible for a full refund if you meet one or more of the following conditions:
- There was a significant issue on our end (ex. didn’t follow any of the instructions)
- We didn’t receive any answer from the platform in 31 days
- We are unable to restore your page or account
eBay services
All of our eBay services are covered by our 100% Money-back guarantee. In other words, your purchase is completely covered if we are unable to provide our service. Below you can find some specific cases and examples.
When am I not eligible for a refund?
You will not be eligible for a refund if you meet one or more of these conditions:
- There was an issue on your end (ex. mistakes in the information you provided)
- There was a second suspension or defect issued after the account has been reinstated
- You did not follow the instructions that were provided by us
- You did not follow the instructions stated on the sales page
When am I eligible for a refund?
You will be eligible for a full refund if you meet one or more of the following conditions:
- There was a significant issue on our end (ex. didn’t follow any of the instructions)
- We don’t receive any answer from the platform in 31 days
- We are unable to remove your feedback(s), defect(s) or suspension
Amazon services
All of our Amazon services are covered by our 100% Money-back guarantee. In other words, your purchase is completely covered in case there is any issue related to our service. If you don’t receive exactly what you have paid for, you will receive your money back.
When am I not eligible for a refund?
You will not be eligible for a refund if you meet one or more of these conditions:
- There was an issue on your end (ex. mistakes in the information you provided)
- There was any change of plans after placing the order (ex. you changed your mind about the number or type of Amazon reviews)
- There was a minor issue on our end (ex. delivered fewer upvotes than what we agreed on)
- The product was taken down because of your actions (ex. copyright claims)
When am I eligible for a refund?
You will be eligible for a full refund if you meet one or more of the following conditions:
- There was a significant issue on our end (ex. didn’t follow any of the requests/instructions)
- There was a major delay in the delivery
- No service was provided, or it was underdelivered
- The service’s effects vanished within 14 days from the order date
Review services
We do provide refunds on a case-by-case basis.
In other words, we do not have a fixed or “no refunds” policy. That means each refund request will be evaluated individually.
When am I not eligible for a refund?
You will not be eligible for a refund if you meet one or more of these conditions:
- There was an issue on your end (ex. mistakes on the reviews you have provided)
- There was any change of plans after placing the order (ex. you changed your mind about the number or type of reviews)
- There was a minor issue on our end (ex. typo in the reviews we have provided, less than three missing reviews)
- The reviews were removed after a manual inspection because of multiple reports from your customers/visitors
When am I eligible for a refund?
You will be eligible for a partial or full refund if you meet one or more of the following conditions:
- There was a significant issue on our end (ex. didn’t follow any of the requests/instructions)
- There was a major delay in the delivery
- No reviews were provided, or there were fewer reviews than expected
- The reviews were taken down less than three days after delivery
How do I request a refund?
If you would like to request a refund, please contact us and provide this information:
- Order ID (can be found on the orders page or the order email confirmation)
- Details and proof of the issue
- Details about any off-site agreement
After requesting a refund, please allow up to 5 business days for us to review and examine your request.
How will I receive the refund?
You can only receive a refund on the original payment method you used to purchase, with no exceptions. Non-refundable payment methods such as Bitcoin and other cryptocurrencies must be refunded via a new transaction, therefore you will need to provide your Bitcoin address. When issuing refunds, all of the payment fees are on us.
Other conditions
On top of all the conditions and cases listed above, there are some conditions that apply to all services. The conditions are the following:
- If the service was partially provided (ex. only one out of two eBay defects were removed), you will only receive a partial refund.
- If there are payment issues, we reserve the right to put your order on hold until the money is completely released.
TL;DR
Yes, we do provide refunds. Each case will be examined individually.
