Answer #
If you are reading this article, you may have already received an MC113 restriction. It’s widespread for people to give up on selling entirely when presented with suspensions like this, but they can effectively be removed with a bit of time and effort.
MC113 is amongst the most complex restrictions on eBay. An internal team at eBay’s offices handle it. The restriction can be applied for a variety of reasons, including but not limited to the following:
- Use of fraudulent payment methods such as stolen credit cards (either used by you or by a large number of your customers)
- Use of fraudulent software to affect the algorithm and/or positively influence sales
- Use of an eBay account that has been linked to a previously suspended account or multi-accounting
- Use of a fraudulent device or IP address
- You have breached one or more of eBay’s policies
Currently, eBay does not disclose a specific reason behind the MC113 suspension. Instead, they send an automatic message that states the following: “your account has been suspended because we believe this activity presents a risk to our eBay community”.
When asking for clarification through live chat, email or phone calls, most eBay users are not given an apparent reason why their account has been suspended. Thousands of merchants are left confused, wondering what they did wrong to deserve this eBay suspension.
What do I do after receiving an MC113 suspension? #
The MC113 is a very serious restriction, and it can take up to 90 days (yes, ninety days) before eBay’s team will respond if you contact them directly. In most cases, they usually deny the appeal.
Calling eBay won’t help; you won’t be informed of anything new. In most cases, suspended users are advised to communicate via email correspondence to get their issue inspected. So review eBay’s email carefully, and follow the provided instructions.
Being a permanent decision, there is nothing you can provide to lift the suspension. With that said, there are other ways to restore your account – and possibly any other account linked to the suspension.
How to remove MC113 suspension on eBay #
This is the part that everyone is waiting for; how do I remove this infamous restriction from my eBay account? The answer depends on your situation. More specifically, it depends on whether the suspension is justified or not.
When the suspension is not justified, appealing it through eBay may be enough to get it removed. In most cases, the MC113 restriction applied to your eBay account is there for a specific reason. When that’s the case, you are going to need more than the official contact form to resolve the issue.
Here at Ormosis, we specialize in Online Reputation Management. Our eBay services range from a simple selling limit increment to eBay MC113 suspension removal. We are also able to handle negative feedback and other restrictions/suspensions.
Our goal is to preserve your reputation and keep it pristine, as it should be. For a fair price, we will contact eBay on your behalf using our private method and get your MC113 suspension removed in a matter of days, not months.
TL;DR #
There are two ways to remove an MC113 restriction from your eBay account. The first way is to officially appeal the limitation in case it was applied without a valid reason. Although this is extremely rare, mistakes can happen.
When you committed a violation that caused the MC113 suspension, you can always rely on our eBay MC113 suspension removal service. We will only require your eBay username and email. We never request your password or other personal information when performing our service.